NEWSLETTER

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Editor’s Note

Remember when fashion blogs and paper magazines had the answer to your style and trend questions before social media did? We miss that. We decided to feed our nostalgia and further dedicate ourselves to your closets by creating on the blog. It’s our two cents on all things shoes + styles as it relates to ARCH NYC. We give you an inside scoop on the details of our product and will be highlighting some other cool brands as well. It’s your answer to the “should I buy those?” question, just like the magazines. It’s our way of defining our position as a trusted style authority and letting you pick our fashion brain. Let us into your closet for 5 minutes every Monday, promise?

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SHIPPING

We aim to despatch all parcels on the next business day following your purchase unless otherwise communicated as a pre-order or staggered delivery.

Details of shipment fees for your location are shown below.

Shipping lead-times shown are business days only. Weekends, bank holidays and public holidays will add additional time to the lead-times quoted. Total journey days may also vary due to local travel restrictions.

Parcels with five items or more may be subject to additional charges due to weight. We will contact you directly to notify you prior to processing your order if this is the case.

Please note that all shipping fees are non refundable. If you are outside of the US, local duties and taxes are payable by the customer in addition to the below shipping rates.

  • Standard shipping - $7.99 (2-5 business days) 
  • Express Shipping - $14.00 (2 business days)
  • International Shipping - $18.00



RETURNS

We are happy to exchange or return any ARCH purchased merchandise to you within 14 days of receiving the original order. Returns and exchanges will not be honored if items have been used, worn, or damaged. Items that do not qualify for a refund or an exchange will not be processed. Customer will be notified and items will be sent back to the customer upon request.

To start a return, click here →.



EXCHANGES

If you wish to exchange your item for a different size or color, please follow the returns procedure above and then place a new order for the desired item. Please note that all shipping and returns charges are applicable for exchanges.

To start an exchange, click here →.